Cancellation Policy – Ranaghat Furniture House
At Ranaghat Furniture House, we aim to provide a smooth and hassle-free shopping experience. We understand that sometimes you may need to cancel an order, and we have created a simple and transparent cancellation policy for your convenience.
🛒 Order Cancellation
- Orders can be cancelled within 24 hours of placing the order without any charges.
- To cancel your order, please contact our support team with your order details and contact number.
- Once the cancellation request is confirmed, we will initiate the refund process.
⏳ After 24 Hours
- Orders cancelled after 24 hours may be subject to a cancellation charge, depending on the processing stage.
- If the product has already been prepared, packed, or dispatched, cancellation may not be possible.
🚚 After Dispatch
- Once the order has been shipped or out for delivery, it cannot be cancelled.
- In such cases, you may refer to our Return Policy (if applicable).
🛠️ Customized Products
- Orders for customized or made-to-order furniture cannot be cancelled once production has started.
- These products are specially made based on your requirements, so cancellation is not applicable.
💳 Refund Policy for Cancelled Orders
- Refunds will be processed within 5–7 business days after cancellation approval.
- The refund will be issued via the original payment method.
- For EMI payments, refund processing may depend on the bank or finance provider.
📞 How to Request Cancellation
To cancel your order, please contact us:
- 📱 Phone/WhatsApp: 7001554578
- 🕒 Support Hours: 10:00 AM – 9:00 PM (All Days)
⚠️ Important Notes
- Cancellation requests are subject to order status and approval.
- Any applicable charges will be informed before processing cancellation.
- Ranaghat Furniture House reserves the right to accept or reject cancellation requests based on policy conditions.